Frequently Asked Questions
Everything you need to know about our premium textiles and service.
What materials are used in Home of Hammam products?
We specialize in high-quality, 100% organic Turkish cotton and sustainable linen blends, ensuring our robes and towels are both absorbent and durable.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while international delivery can take 7-14 days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, certain personal care items may be final sale.
How should I care for my Turkish cotton garments?
To maintain softness and absorbency, we recommend machine washing on a gentle cycle with cold water and air drying or tumble drying on low heat.
Do you offer wholesale opportunities?
Yes, we partner with boutiques, spas, and hotels worldwide. Please contact our wholesale team via the contact form for bulk pricing and catalog information.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.